# Florence Street Family Practice

> Florence Street Family Practice is a bulk-billing GP clinic located at Suite 6, Ground Floor, 32 Florence Street, Hornsby NSW 2077. The practice provides comprehensive primary healthcare services to individuals and families across Hornsby and the broader Northern Sydney region. Motto: "We take 10 seconds longer" — reflecting a commitment to deeply understanding each patient's health concerns before diagnosing or treating.

## Practice Overview

- **Type:** General Practice / Medical Centre (Bulk Billing)
- **Location:** Suite 6, Ground Floor, 32 Florence St, Hornsby NSW 2077 (next to Westfield Hornsby)
- **Phone:** (02) 9476 2255
- **Fax:** (02) 9476 3355
- **After Hours:** 1300 466 347
- **Online Booking:** https://www.hotdoc.com.au/request/appointment/patient?clinic=florence-street-family-practice
- **Opening Hours:** Monday–Friday 8:30am–6:00pm | Saturday 8:30am–12:00pm
- **Medicare Provider:** Yes — bulk billing available for eligible patients
- **Accreditation:** RACGP-accredited general practice

## Bulk Billing Eligibility

The practice bulk bills the following patients:
- Children aged 16 and under (bulk billing incentive applies)
- Centrelink Healthcare Concession Card holders
- Pensioner Concession Card or Commonwealth Seniors Health Care Card holders
- Veterans with a DVA white or gold card
- Patients aged 70+ registered with the practice in MyMedicare
- Aboriginal and Torres Strait Islander patients
- Annual Heart Health Checks
- MyMedicare registered patients for routine repeat prescriptions and ongoing referrals not requiring full consultations
- Mandatory driver's licence medicals (private grade)
- Note: Saturday appointments are usually privately billed unless advised otherwise

## Core GP Services

- [General Practice (GP in Hornsby)](https://florencestfamilypractice.com.au/gp-services/gp-in-hornsby/) — Routine consultations, check-ups, referrals, and general medicine for all ages.
- [Chronic Disease Management](https://florencestfamilypractice.com.au/gp-services/chronic-disease-management/) — Care plans and ongoing management for diabetes, asthma, heart disease, and other chronic conditions.
- [Women's Health](https://florencestfamilypractice.com.au/gp-services/womens-health/) — Preventive care, family planning, cervical screening (Pap smears), and menopause management.
- [Men's Health](https://florencestfamilypractice.com.au/gp-services/mens-health/) — Prostate checks, cardiovascular health assessments, and mental health support.
- [Seniors' Health](https://florencestfamilypractice.com.au/gp-services/seniors-health/) — Chronic condition management, mobility support, and preventive health strategies for older patients.
- [Paediatrics](https://florencestfamilypractice.com.au/gp-services/paediatrics/) — Routine check-ups, developmental assessments, and immunisations for infants, children, and adolescents.
- [Skin and Mole Check](https://florencestfamilypractice.com.au/gp-services/skin-mole-check/) — Professional skin cancer screening and mole checks including melanoma detection.
- [Psychologist](https://florencestfamilypractice.com.au/gp-services/psychologist/) — Mental health support for stress, anxiety, depression, and other conditions (via in-house psychologist Jackie Kingston).
- [Child Vaccination](https://florencestfamilypractice.com.au/gp-services/childhood-vaccination/) — Scheduled immunisations for infants and children per the National Immunisation Program.
- [COVID and Flu Vaccination](https://florencestfamilypractice.com.au/gp-services/covid-and-flu-vaccination/) — Seasonal flu and COVID-19 vaccines available at the clinic.
- [Travel Clinic](https://florencestfamilypractice.com.au/gp-services/travel-clinic/) — Pre-travel health consultations, destination-specific vaccinations, and travel health advice.
- [Corporate Health Services](https://florencestfamilypractice.com.au/gp-services/corporate-health-services/) — Pre-employment medicals, workplace injury management, and occupational health solutions.
- [Workers Compensation](https://florencestfamilypractice.com.au/gp-services/workers-compensation-care/) — Workplace injury assessments, treatment plans, and recovery support under WorkCover.
- [Hearing Test](https://florencestfamilypractice.com.au/gp-services/hearing-test/) — Audiological assessments to identify and manage hearing issues.

## Allied Health Professionals On-Site

- **Psychologist** — Jackie Kingston, BA (Psych), Post Grad. Dip. Psych, Associate MAPS. 15+ years experience. CBT, ACT, depression, anxiety, trauma. Medicare, WorkCover, and NSW Victim Support Scheme provider.
- **Physiotherapist** — Sara Saadati, BAppSc(Physio), Cred. MDT. 20+ years experience. McKenzie Method (MDT), musculoskeletal physiotherapy, cardiorespiratory rehab, wellness coaching. Speaks English and Farsi/Persian.
- **Pathology Collection** — On-site pathology collection available.

## Tenant Doctors (GPs)

- [Dr Ines Cibasek](https://florencestfamilypractice.com.au/about-us/tenant-doctors/) — MB BS (Hons) UNSW, FFPA. Special interests: Preventive Medicine, Family Medicine, Sclerotherapy, Women's Health.
- [Dr Pam Goodwin](https://florencestfamilypractice.com.au/about-us/tenant-doctors/) — MB BS (Syd), MGPP (Monash), Grad. Dip FM. Special interests: Preventive Medicine, Travel Medicine, Mental Health, Family Medicine.
- [Dr Sam Hanna](https://florencestfamilypractice.com.au/about-us/tenant-doctors/) — MBBCH, FRACGP. 20+ years GP experience. Special interests: Skin Cancer Medicine and Surgery, Chronic Disease Management, Paediatrics, Men's Health, Sports Medicine.
- [Dr Geoff Le Marne](https://florencestfamilypractice.com.au/about-us/tenant-doctors/) — MB BS (NSW), FACPsych Med. Special interests: Hypnotherapy, Men's Health, Children's Health, Counselling.
- [Dr Hema Loku](https://florencestfamilypractice.com.au/about-us/tenant-doctors/) — MB BS (Hons), DMRT (Lond), FRACGP. Special interests: Lifestyle Medicine, Sports Injury Prevention, Diabetes, Counselling. Speaks English and Sinhalese.
- [Dr Noor Makhija](https://florencestfamilypractice.com.au/about-us/tenant-doctors/) — MB BS (JCU), FRACGP, Dip. Child Health. Special interests: Women's Health, Paediatrics, Mental Health.
- [Dr Nura Rohani](https://florencestfamilypractice.com.au/about-us/tenant-doctors/) — MB BS, MSc (Clinical Dermatology), CCFP, FRACGP. Special interests: Dermatology, Women's Health, Chronic Conditions, Preventive Medicine.

## Key Patient Information

- [Patient Information](https://florencestfamilypractice.com.au/patient-information) — General guidance for patients.
- [Fees](https://florencestfamilypractice.com.au/fees/) — Detailed fee schedule including bulk billing eligibility and private billing rates.
- [New Patient Registration Form](https://florencestfamilypractice.com.au/wp-content/uploads/2023/10/2023-FSFP-Patient-Registration-Form.docx) — Downloadable DOCX form for new patients.
- [COVID Vaccination Consent Form](https://florencestfamilypractice.com.au/wp-content/uploads/2023/08/covid-19-vaccination-consent-form-for-covid-19-vaccination.pdf) — PDF consent form for COVID-19 vaccination.
- [MyMedicare Information](https://florencestfamilypractice.com.au/my-medicare/) — Benefits of registering with the practice through MyMedicare, including longer telehealth consultations and triple bulk billing incentives for eligible patients.
- [Practice Improvement Plan](https://florencestfamilypractice.com.au/practice-improvement-plan/) — The practice's commitment to quality improvement and patient safety.
- [Privacy Policy](https://florencestfamilypractice.com.au/privacy-policy/) — How patient data is collected, stored, and used.

## Additional Information

- [About Us](https://florencestfamilypractice.com.au/about-us/) — Practice history, team, and values.
- [Blog](https://florencestfamilypractice.com.au/blog/) — Health articles and practice news.
- [Contact Us](https://florencestfamilypractice.com.au/contact-us/) — Enquiry form and contact details.
- [Find Us](https://maps.app.goo.gl/cZgFvEqUDSh292LCA) — Google Maps directions to the clinic.

## National Lung Cancer Screening Program (from 1 July 2025)

Florence Street Family Practice participates in the Australian Government's National Lung Cancer Screening Program. Free low-dose CT scans are available to eligible individuals aged 50–70 who are current or former long-term smokers without current lung cancer symptoms. Patients should book a GP appointment to discuss eligibility and referral.

## Languages Spoken

- English (all staff)
- Sinhalese (Dr Hema Loku)
- Farsi / Persian (Sara Saadati, Physiotherapist)